Originally Posted by
TXagogo
In the words of most parents: "If you were sorry you wouldn't have done it."
Total PR move. I don't for one moment see an ounce of sincerity here. Where was the apology when he first found out it happened?
Whether it was a PR move or not, he probably had to wait until the video was looked at, screeners interviewed, etc. After all, the pax might have been lying
And it may indeed be nothing but PR. I say that because I haven't heard of anyone else getting an apology. Still, nice that he did it.
Now to see how he follows up.