Originally Posted by
ung1
Just to add another data point, and warn those of you using EF for EK flights. I was looking at two different DXB/SIN flights, checking for availability in a certain fare bucket. Get the notification that availability has been found, call EK, but they tell me the bucket is in fact sold out. For both of the flights dates around what I'm booked for were showing availability yet EK's system shows none.
We took a look at the example dates you emailed us and there aren't any published Q fares for those dates for SIN->DXB, which is why you can't use the availability on those flights. You need both availability and a published fare in a given fare class to be able to book a ticket in that fare class.