FlyerTalk Forums - View Single Post - Upgrade, how do you know???
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Old Nov 19, 2010 | 10:08 am
  #15  
ArizonaFlyer
 
Join Date: Nov 2010
Location: Glendale, Arizona
Programs: SWA A-List and CP Holder, HHonors Diamond VIP
Posts: 84
This thread is indeed progressing. As it stands, an upgrade is somewhat subjective to the individual guest, and for sure to Hilton. In retrospect, and mainly given the responses I have received in this thread, I believe I have been upgraded, where as I originally thought I had not.

I guess I go back to my opinion of if Hilton is giving you an upgrade, they should flaunt it a bit. I’d certainly want my most valuable customers to know when they have gotten something extra, as a way to further solidify loyalty…right???

Listen, getting the upgrade isn’t paramount to me at all, the rooms I get are usually just fine. But, if I am upgraded, I’d sure like to know, and as a HH member, loyal customer, etc. there some entitlement, they market it to us that way.

I think I got it in my head that once I hit Diamond, I would see a bigger difference…

AF
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