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Old Feb 17, 2004 | 11:23 am
  #15  
sftrvlr
 
Join Date: Jul 2003
Location: BRS
Programs: BA GLD
Posts: 1,927
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by FWAAA:
When waitlisting at the gate with a companion, I have always discussed with the GA whether it is an "all or nothing" situation or whether we will "take what we can get."

This whole situation might have been avoided if that simple conversation had occurred.
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Good idea! When traveling on separate PNRs, the upgrade can be listed as a "no split" to only allow upgrade if both customers can be confirmed. If not, it's done by status and the time the name is added to the upgrade list.




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sftrvlr
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