Originally Posted by
boolean64
I'm beginning to think that only one of two things is possible
a) they really didn't think this through for current 1Ks...they only looked at the upside of offering CR-1s at 75k instead of 100k for new 1Ks and the impact for current 1Ks never even crossed their mind.
b) they are doing a horrible job of communicating that for new 1Ks there are new benefits that you start earning at 75K and every 25K after that. And for current 1Ks you now get two CR-1s after every 25k EQM (starting at 25K EQM) instead of after 10K BIS miles per quarter.
If B is the case, I think most current 1Ks would think this is actually an improvement, or at best neutral (if you requal for 1K with 100,001 miles, you will get 8 CR-1s). And for UA to botch the communication wouldn't be shocking at all.
I don't know what they are thinking and they sent me that same email. (exactly the same). I replied asking for clarification for existing/requalifying 1k members, and gave them a specific scenario. I also pointed out that the email they sent was incorrect for existing/re-qualifying 1k members.
Originally Posted by
pshuang
I think these changes are on the net slightly positive for me.
I think it's a great idea to provide extra benefits for those members reaching 75K miles, including CR1s. I think they should (and they did) do that.
The complaint from those members that manage to achieve 1k every year (no matter how they do it) is that the change seems to penalize them, and the email that they sent as a response to our questions doesn't appear to recognize that. (*members that fly 150k or more will receive the same number or more CR1s, but none will be given until the member flies 75k, even if they are already 1k.)
This isn't about status vs non-status or 1k vs 1p or whatever. boolean64 and others have described a positive way they could make this change if their goal really is to award members at the 75k threshold.
-David