FlyerTalk Forums - View Single Post - TSA agent punched in chest by passenger
View Single Post
Old Nov 18, 2010 | 9:45 am
  #53  
MikeMpls
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still PAL Premier Elite & Hilton Diamond
Posts: 25,428
Originally Posted by tev9999
This is the most disturbing part IMO. I know TSA training is horrible, but how can a TSO operating a NOS not know the basic steps of the screening process because they are new.
There was a discussion of TSA training elsewhere in the forum recently. Apparently standardized training wasn't really implemented until 2009, and most TSOs either haven't been given it or were rushed through it.

If they'd set up some training computers at the checkpoints, they could have 5 working & 10 training instead of 5 working & 10 standing.
MikeMpls is offline