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Thread: TSA agent punched in chest by passenger
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Old Nov 18, 2010 | 8:45 am
  #52  
tev9999
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Originally Posted by cordelli

That agent, Hutman, said he didn't know the process because he is new to the Indianapolis terminal.
This is the most disturbing part IMO. I know TSA training is horrible, but how can a TSO operating a NOS not know the basic steps of the screening process because they are new.
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