Originally Posted by
airzim
...let's give them some time to sort this stuff out. Everyone here is reacting with their gut. But what we really need to evaluate is what things looks like in a year because things are likely to look vastly different.
I think it's in United's interest, and ours, to let them know what we think of their policy in real time. It doesn't serve UA to have a lot of pissed off high-revenue/high-value customers and not know about it.
I have choices, and I have spent more money on UA than was otherwise necessary in order to make 1K. I've also taken flights that were less convenient, or that involve a change in planes, in order to fly on UA. The change in policies, and the "gut sense" that UA isn't making it worth my money and time, certainty affect my decisions starting right now, not a year from now.