FlyerTalk Forums - View Single Post - 2011 Mileage Plus and OnePass elite program developments
Old Nov 17, 2010 | 1:09 pm
  #644  
ExCrew
20 Years on Site
 
Join Date: Feb 2005
Location: SFO
Programs: UA Silver, Marriott Lifetime Titanium
Posts: 1,330
Originally Posted by uastarflyer
UA jacking up the segment requirement is an admission that they believe that all (or majority of) their 100-EQS-qualifiying customers are cheats, simply trying to cheap their way to 1K by frivolously adding segments.

These changes, and future changes all hinge on an inherent mistrust of the customer - that is the real CO influence shining through.

They are like Best Buy, who admitted they viewed some of their customer base as devils and others as angels.
Nail on the head! ^
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