Just 3 weeks ago I flew IAD - LHR on United. The flight was delayed for 3:30 hours, causing us to miss a connection in London. United wouldn't even give a food coupon, let alone rebook us! I wrote a letter two weeks ago, but no reply yet .
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by galaba:
even though this was not AA related, I experienced a 3 hour delay on an SK operated LH flight FRA-CPH due to a mechanical some months back. We had a hard time getting "snack" coupons from LH which didn't even cover lunch. Is a $200 voucher really something you should count on for a 3 hour delay? I feel cheated.</font>