FlyerTalk Forums - View Single Post - How do you claim your $100 if lounge is closed mid week and breakfast not provided
Old Nov 16, 2010 | 11:44 am
  #30  
socrates
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Originally Posted by nsane1
As a "jerk" who has asked (and received) the $100 many times, you simply tell the manager what benefit was not offered, and $100 cash shows up. I always give them a chance to make it right, sometimes twice.

They are never happy about it I had one say "no one has ever asked for this" oh well, there's a first time for everything buddy.
There is a reason MI HQ implimented this benefit Fail to live up to the benefits enough and it'll start having an impact on your P&L
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