Folks, I have always found it best to write snail-mail to a VP (in this case VP of Mileage Plus). You receive a snail-mail letter in return from someone in their office.

I think this would be more effective than writing 1K or 1P voice. It's certainly what I'm going to do. It takes a few more minutes and costs $0.44 cents (or what, I don't know, what does it cost to mail a letter these days). But I have confidence in my voice actually being heard when I do the snail mail.

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Still waiting to hear ONE benefit from the merger from my perspective. ONE. I want just ONE. United flew to every place I wanted to go to before. Continental doesn't serve my home airport. No reason to ever step on a (former) CO plane/route. Take away, take away, take away. NOTHING is better by this merger for me...NOTHING.