Hi,
Originally Posted by
ohmark
What you were told at checkin sounds like a clear violation of Marriott's rules. In my view, the hotel should be providing coupons on any day it shuts the lounge during the week, but not providing them on Monday, Tuesday, Wednesday, or Friday of Thanksgiving week is odious. By the way, since most of us are probably not familiar with your regular Atlanta hangouts, perhaps you could fill us in on which property is taking this extremely elite unfriendly position. Thanks.
Let me work the situation a bit before I expose the property.
The last time they closed the lounge on a Monday morning (around the 4th of July), they did provide coupons, so I will do my homework with the hotel and see what gives.
Cheers,
GenevaFlyer