FlyerTalk Forums - View Single Post - What does Delta do with open BE (J) class?
Old Nov 15, 2010 | 11:05 am
  #37  
hazelrah
 
Join Date: Jul 2005
Location: National Capitol Region
Programs: Delta Dirt Medallion,AA,USairways, WN Rapid Rewards, National Emerald Club
Posts: 3,913
Originally Posted by motytrah
I haven't flown anything less than J internationally in over a decade. Even with that I just can't get worked up over this on DL. Frankly, because it's DL. They aren't a three class International Airline. The meals are nothing to write home about and frankly there are airlines that serve better wine and adult beverages in their Y class than DL serves in J. DL is concerned about the integrity of the price model more than anything else.
I find the Delta model to be perplexing. As is well-documented here Delta does not price its international J product competively - far from it. Delta would never be my choice for international J from a service perspective, I 'll either choose Air Canada or Air France.

So international J is priced high, is not used to ensure any customer loyalty, but instead is used as an undefined employee benefit further degrading its product. I'm not a Delta shareholder but were I I would find this model to be of some concern.
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