Originally Posted by
CJKatl
If you do want to still make the rest of us PMs look bad by pushing the issue, you need to make the hotel aware of the issue when you check in and allow them the opportunity to offer you breakfast, which they already have done. This solves the issue. No compensation is required, not that they even really had to offer you breakfast, as it is NOT regular lounge hours anyway.
I disagree with everything you've said. If the hotel chooses to close the lounge during the week (when it would normally be operating) due to low demand, they owe breakfast or compensation to platinum members. I've stayed at many hotels during the holiday season and every single time, when the lounge was closed, I've automatically been given breakfast certs.