Originally Posted by
fenterspooner
I can't believe Delta allows employees to fly for free in BE. I understand they want to maintain perceived value by forcing PM and DM members to purchase expensive coach fares and burn SWU certs vs taking care of your loyal customers by periodically bumping them up regardless of ybm fare.
Employees should fly In economy unless they pay for the fare or all elite members have cleared.
Allowing people to purchase upgrades would be great as well since it allows Delta to attempt to sell the tickets up to the last. More $ for shareholders.
Based on chatting with some of my OUS employees, non-US airlines have much better customer service, cabins and are usually priced more competively for Business class seats. Maybe it's time to check out others next time I fly to Asia or Europe.
For the life of me I can't figure out any rational reason that non-revs should not be seated in C. It's not like this opens up a space for us. That's the choice airlines made and loyal customers don't in any way
deserve to be upgraded. If they decided to do that, great, but obviously they prefer not to give away such pricey freebies except under overbooked conditions.
It's a contract bennie for non-revs, apparently, and it's kind of weird to begrudge them that. Inappropriate elitism.