Originally Posted by fenterspooner

I can't believe Delta allows employees to fly for free in BE. I understand they want to maintain perceived value by forcing PM and DM members to purchase expensive coach fares and burn SWU certs vs taking care of your loyal customers by periodically bumping them up regardless of ybm fare.


Employees should fly In economy unless they pay for the fare or all elite members have cleared.

Allowing people to purchase upgrades would be great as well since it allows Delta to attempt to sell the tickets up to the last. More $ for shareholders.

Based on chatting with some of my OUS employees, non-US airlines have much better customer service, cabins and are usually priced more competively for Business class seats. Maybe it's time to check out others next time I fly to Asia or Europe.