FlyerTalk Forums - View Single Post - Does the 4th amendment apply with TSA and airports.
Thread: Does the 4th amendment apply with TSA and airports.
View Single Post
Old Nov 13, 2010 | 7:03 pm
  #38  
JumboD
 
Join Date: Mar 2007
Programs: AA 1MM
Posts: 3,182
Originally Posted by janetdoe
I think they ARE refunding nonrefundable tickets. The SAN guy today sounded like his in-laws bought a ticket well in advance. Why would AA suddenly start refunding tickets (as opposed to a credit with change fee) if you are suddenly unable to fly? There has to be a reason the agents know they will immediately refund the ticket and they need a supervisor...
That was my point: this is costing them not only $ from people not buying tickets, it's costing them $ that was already in the bank (and guaranteed through non-refundability). If this keeps happening, all of them will have to revise their Q4/Q1 projections and guess who's not going to like that...
JumboD is offline  
Reply