Originally Posted by gardengirl

We backed out of gate on way to Charlotte NC. We were booked into Charlotte and out of Raliegh. Pilot came on to say there was a maintenance problem but they we're trying to fix it. He came back to say bad news and there would be an equipment change, everyone back to gate. GA said no equipment change the flight was cancelled and we should head to area for rebooking.

When I got to the rebooking stand I was told it was very unlikely we'd be on the next flight so it would be 5:15 p.m. before we left DTW. I told her we'd lose a day of our trip and I'd have the hotel and rental car fees for nothing. Asked if she could get us out the next morning (which she could) but then thought we could fly into Raleigh. It would mean more driving but we'd rearrange our plans because we were at the airport and ready to being our adventure. I also asked for First if she could.

She booked us on a 1:50 to Raleigh in First.

Here are my question:

I paid extra for the DTW-CLT-RDU-DTW ticket to save time with driving. We ended up DTW-RDU-RDU-DTW. Delta offered $100 voucher for future travel due to the maintenance problem but nothing for the difference of routing. In the past, when we've had changes because of maintenance we've received vouchers for full ticket. Is the $100 voucher the norm? Just wondering. . .