FlyerTalk Forums - View Single Post - Is (positive) feedback passed on to crew?

Nov 13, 2010 | 5:06 pm

#13

payam81

Join Date: Oct 2006

Location: YYZ/DLC

Programs: AP, HHonours Diamond

Posts: 3,724

Quote:

Originally Posted by Jazzed69

Letters of recognition/thanks are also passed along to CSA's and even Ramp Agents.

I wonder what a typical commendation letter from a customer to a Ramp Agent reads! Thanks for upgrading the wheel chocks?

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