Originally Posted by
maradori
eh eh eh eh ACYYZ/SD is over 30? :O
...
hm, I wonder if it's OK to send in compliments/complaints over 6 months old .... still haven't gotten around to actually mailing my letter from my YYZ-NRT trip :/
Over 30?? Marginally

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Last week I picked up a commendation letter from my mail folder. It involved a medical situation on a flight to EZE over a year ago. The customer felt remiss for not sending in something sooner -- so to answer your question, they do eventually find their way!