Flight/Origin-Destination: MEX-YUL
Date: 11/11/10
Cabin: J
Status: AC-E

Pre departure
Was check in quick and efficient? Yes
Did you use priority security (if eligible) and if so, was it quick and efficient? n/a
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Used RCC at MEX, everything was fine.
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? n/a

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? n/a
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes. Meal order taken in the air.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) Asked for, and received a delayed meal. But all items collected within one hour of the start of my meal.
How was the quality of all the meals? OK. Nothing great, but not terrible either. Anything beats the food in MEX, so was glad to have something without tortillas and chilis .
Did the cabin crew continuously top up the beverage of your choice throughout the flight? Yes, but since this was just water, it helps explain the many trips to the lav.

Overall experience/any other comments
Terrific flight, nice attentive crew. I don’t often fly in J for business trips, but decided to treat myself. Glad I did.

Also, as mentioned in another post, was glad the flight crew announced a couple minutes of silence for Remembrance Day at 11am. Very nicely done.