Originally Posted by
TRRed
Questions on the G2: Is the time to power on a lot faster than the G1, which seems to take several minutes to fully boot? More than once the plane has taxied to the gate before the G1 was functional from a cold start.
IIRC, it took about 60-90 seconds from cold boot to being able to make a phone call.
Also, for pseudosuade or others: what's the best avenue into Customer Retentions?
You can simply say "cancel service" at the voice prompt. Or, you can also interface with the regular CS agents, who will then either call the Loyalty Dept on your behalf, or transfer you. I just upgraded my line to the $10 preferred unlimited family text plan--regular CS rep put me on hold, called the Loyalty Dept for me, and got me setup.