Originally Posted by
Global_Hi_Flyer
I'll remember that next time one of your colleagues slams his hand into my testicles and leaves me in pain for several minutes.
If someone slammed their hands into your testicles then you have every right to complain. That should not be happening. If they were one of my employees I would make sure to correct it. (I can only speak for my airport) but passenger complaints are taken very serious and each and every complaint is followed up by an investigation into said complaint. Including getting statements from all individuals involved as well as video footage of the particular incident. My airport has more than 200 cameras just at the security checkpoint at least 10 cameras for every lane some of which are equipped with audio.