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Bad Service from AA - No Hotel reimbursement when stranded overnight at JFK
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Jan 28, 2004, 7:41 am
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PresRDC
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Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
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I'm about 99.9% certain that AA does its own ground handling at JFK, meaning that the tug and the baggage handling were AA's problem.
PresRDC
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