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Old Nov 9, 2010 | 8:56 am
  #6  
Halo117
 
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 812
Originally Posted by pptp
As was alluded to, the official procedure for this system is to:

1- "Wake" it up when we step onto the plane for its first flight of the day.
2- There is no 2

That's it. Honest! There you have the sum total of our interaction with troubleshooting or resetting. We are not even really supposed to do that 'reset' in flight because it may not do a dang thing, and it's not really a reset anyway---we don't know because there is no procedure for that.
Is there a way to give free access in cases where the system does not work properly? Like having the pre programmed stuff given for free when live TV is not working.
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