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Thread: Chisholm Call Center in Jepordy with Oberstar Gone?
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Old Nov 9, 2010 | 8:50 am
  #16  
Vuelos
 
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Originally Posted by TheMoose
Unlike the Chisholm call center, hyperbole is overrated.

Also, when your new, acquiring airline handcuffs some of your best agents and they have fewer options and flexibility to get things done and "make everything work", that's probably going to impact your perceived value to your "best" customers.
Hyperbole? As mersk862 & I both provided facts as to our displeasure I fail to see your point (or was there one?)

Offering me the option to pay $600+ on a Same Day Confirmed because they & their supervisor couldn't figure out how to make it work (yet I knew how) is unacceptable.

Booking a ticket for the wrong day is also unacceptable.

Charging me an ASC when they shouldn't unacceptable.

But Chisholm does no wrong
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