FlyerTalk Forums - View Single Post - Delta Shuttle boarding with no assigned seating
Old Nov 8, 2010 | 5:04 pm
  #10  
BizJet
 
Join Date: Nov 1999
Posts: 3,511
While we're reminiscing about the old days of the Shuttle, check out this post from the US forum:

http://www.flyertalk.com/forum/us-ai...something.html

Using the awesome Wayback Machine, I found a list of US Airways Shuttle "guarantees" from 2002, many of which I'm sure the Delta Shuttle matched.

Basically, a US Airways Shuttle business fare on weekdays came with the following 5 guarantees:

1. On-time guarantee: If a US Airways Shuttle flight departs the gate more than five minutes late, all Dividend Miles members on the flight will receive 1,500 bonus miles, which count toward Preferred status

2. Seat guarantee: If a US Airways Shuttle customer arrives at the gate at least 10 minutes before the scheduled departure and cannot be accommodated within 30 minutes of the scheduled departure because the flight is full, the customer will receive a $200 travel voucher

3. Counter-to-gate guarantee: If a US Airways Shuttle customer is unable to get from the check-in counter or electronic ticket kiosk to the gate in 20 minutes or less, he or she will receive a $200 travel voucher.

4. Reliability guarantee: If a US Airways Shuttle flight is cancelled for ANY reason on the day of departure, Dividend Miles members on the flight will receive 10,000 bonus miles. Customers traveling on a walk-up ticket must request the bonus miles by calling the Dividend Miles Service Center.

5. Jetbridge guarantee: If any US Airways Shuttle customer is forced to board a US Airways Shuttle flight outdoors without a jet bridge, the customer will receive 100,000 bonus Dividend Miles

#1 in particular would be wonderful for my FF account if it existed today! And even better if it were based on arrival instead of departure -- plenty of those morning BOS-LGA flights like today that push right on-time and then sit on the Juliet pad for an hour!
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