Originally Posted by exbayern

I have said here before that I have trouble understanding some regional American accents, and when the volume raises to barking I struggle even more to understand. Flying from JAX a few months ago I finally had to tell a woman 'I am sorry, but I do not understand anything you are saying to me'. At first I truly didn't think that she was speaking English.

Believe me, I am not critical of the fact that regional accents/vocabularies exist, but if one is in such a position one should at least be speak in a fashion liable to be understood by most travellers.

But TSA in many locations doesn't seem to understand that raising the volume simply makes them more difficult to comprehend. Nor do they seem to understand (or appear to consider) that a certain portion of the travelling population in the US does not understand and/or speak American English.