Originally Posted by
Nugget_Oz
Like when Shena appears you should write the crew up officially with Delta. Supply flight number and times and don't include commentary just the facts about the non-service.
Don't worry about the FAs as the union will try to ensure that nothing too bad happens to them.
I'm working on my write-up to DL. I think I did very good holding my tongue while all of this was going on. I did so because there were a lot of PAX on our flight who missed connections in MSP and the impact to them was very profound (overheard one PAX's rebooking discussion with our GA in SEA). I figured I would let my complaint to DL as a PE do my talking for me.

I'll post my online complaint to DL in a couple of hours. Stay tuned...
-A