Originally Posted by
Reason077
The Star Alliance *G extra checked baggage allowance benefit provides either an additional 20kg of baggage allowance *or* one additional bag. It is up to each carrier which option they choose to provide.
I guess Air NZ's policy allows you to to take an extra bag, but not heavier bags than the normal allowance.
It actually doesn't say that. It says:
"Extra Baggage Allowance - an additional 20kg (44 pounds) or one additional piece of luggage2 which means you can check in three bags instead of two.
2. Applies on flights between North and South America."
So the little subscript 2 indicates that the additional piece of luggage is applies to flights between North & South America -- and everywhere else, you get an additional 20kg.