Originally Posted by
amtrakusa
I just want to see how consistent this is with delta availability. for example
KL597 AMS-CPT on 12/31 is showing at least 2 business seats available (showing as CS+), but DL agent can see none. Is this pretty normal or should I try to call back again?
Unfortunately, KL is 'playing' with award availability, based on the POS (
http://Help.KVSTool.com/#Factors):
[KVS Availability Tool 5.8.9902/Diamond - Amadeus: Awards/SkyTeam/FR-AF]
Code:
AMS Amsterdam-Schiphol NL [EHAM]
CPT Cape Town Intl ZA [FACT]
FRI 31 Dec 2010 | 2 Seats
Carrier Flight From Depart To Arrive St Availability
--------- ------ ---- -------- ---- -------- --- -- ------------
KL 597 AMS 10:30 CPT 23:05 CS+
DL SM redemption bookings would be considered POS US and KL changes the availability to zero:
[KVS Availability Tool 5.8.9902/Diamond - Amadeus: Awards/SkyTeam/US-AF]
Code:
AMS Amsterdam-Schiphol NL [EHAM]
CPT Cape Town Intl ZA [FACT]
FRI 31 Dec 2010 | 2 Seats
Carrier Flight From Depart To Arrive St Availability
--------- ------ ---- -------- ---- -------- --- -- ---------------------------------------------------------
No Award Availability/Route Too Complex/Date Out-Of-Range