Originally Posted by
KhalilSheikh
I first made sure that the non-Amex card was the default one and I still had problems. It wasn't until I decoupled the Amex that the app worked and was also able to download it as well.
Weird, but at least it has been resolved.
I'm having the same exact problem. I've had my Citi AMEX card canceled for over a year now, but it still shows up online. (It reflects its been canceled though) How exactly did you decouple the AMEX? Thank you in advance!