Originally Posted by
iamthehpt
Check your account if you book the 10K package at the HI Frisco in TX. The bonus points NEVER seem to post unless you get Priority Club involved.
It seems to be a common symptom of most of these over 5K packages. From what I gather the packages up to 5K are 'in the system' - something that is automatically set up as part of the rate. These larger packages require manual posting. Frisco seemed like it was reluctance on the manager's part to honor the deal. At 2 others it seemed to be about some sort of gap in the process.