FlyerTalk Forums - View Single Post - Short-haul rewards (not) and CO's most professional work at home CS
Old Nov 2, 2010, 5:32 pm
  #12  
channa
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Originally Posted by entropy
IF they don't, then they need to fix their computer algorithm.
Thing is, how do you COnvince them that they're wrong? That's usually a challenge anywhere, but it's COmplicated by CO's culture where they like to think they're always right.
channa is offline