FlyerTalk Forums - View Single Post - Short-haul rewards (not) and CO's most professional work at home CS
Old Nov 2, 2010, 2:26 pm
  #10  
cjgibson
 
Join Date: Apr 2008
Location: DFW
Programs: AA PLT
Posts: 487
Originally Posted by channa
IME, they like to default to the COmputer, and what the COmputer says is what COunts. It's fine when it works in your favor, but not so good when it doesn't.
So true! That said, each time I've had a COmputer error, one of Scott's colleagues has straightened things out.
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