Originally Posted by saad

but i do agree that they desperately need to do something regarding award availability....even i know people high up with jet & i have never had a problem getting reward tickets....over the years i have spent over a million miles & still have about 2 million left....but ideally i should not be getting in touch with my contacts when i need a reward ticket....the awards should be available to everyone....if jet has an empty seat at the end of the day then they should let someone redeem their miles to get it....it should be as simple as that....