The Platinum Liaison team would not approve a status match application without verifying the status of the applicant from the competitor's program. As such, proper documentation from the applicant is mandatory for the application to be processed. This includes a copy of the membership card (front & back) and a copy of the latest statement from the competitor's program.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd