It depends on the office you are renting from (you can get the info under the qualifications section of the website). For example at our local office unless they fit into the requirements for an authorized driver they have to be present, they need to present their information for verification, etc.

Authorized Operators

Acceptable Authorized Operators age 25 and older are automatically covered on the Rental Agreement.
Authorized Operators are:
- The employer, employee or fellow employee of renter on company business, (when booking includes company Corporate Discount Number).
- The renter's spouse for rentals that originate in Californiaor or Iowa.
- Authorized Operators do not have to be present at time of rental.
- There are no fees for Authorized Operators.

Additional Authorized Operators
- Individuals not automatically covered on the Rental Agreement as Authorized Operators noted above may be signed on as an "Additional Authorized Operator" (AAO). AAO's must be present and may be signed on to the rental agreement at the time of rental or during the rental at any US corporate location.
- Renter and each AAO must be present to sign Rental Agreement, present an acceptable credit card or debit card (if renting city accepts debit cards) in their own name, or a current round-trip ticket (air, train or bus), show valid driver's license, and must be a minimum of 21 years of age. For those 21 through 24 the location's age differential will apply.