<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jlines:
... TWA plane-had nonworking power ports and my battery was at 5%...
I feel AA should credit the segment upgrades back to my account...Where should I send my complaint and what should I expect?
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To AA Customer Service, I believe. Assuming the 757 would have had power ports you might ask for the upgrades to be restored to your account for the lack of power ports on the MD80. I don't think their failure to swap seats faster will be as strong an argument.