I agree, as a passenger I do not want to be disturbed by the person next to me talking on their cell phone, no matter how important they think their call is. It was bad enough when the airlines had Airphones at the seats, more than one time I had to put up with a businessman on the phone to the point I stopped reading my book and just stared at him and listened to every word of his conversation. He got the message real soon and ended the call.

There is a simple reason why people talk louder when using their cell phones over regular phones.

All wired phones have side tone, that’s when you hear your own voice in the headset part of the phone receiver, so the louder you talk, the louder your voice is in your ear so the natural tendency is to talk in a normal voice.

Cell phones do not have side tone, why the manufactures never put this feature in is beyond me, so the talker does not hear how loud they are talking, so the tendency is to talk louder.

Mr. Elliott