Thank you for contacting the Canada Border Services Agency (CBSA). This e-mail has been automatically generated to let you know that we have received your message. Please do not respond to this e-mail.

The CBSA will make every effort to respond to your inquiry within one business day. However, please note that because of privacy and security issues, the CBSA does not accept and will not collect e-mails containing personal information or dealing with specific questions concerning personal or business cases. These e-mails will be deleted.

Also, we do not accept e-mails with attachments or that contain offensive language. These e-mails will be deleted.

The CBSA offers services in Canada’s both official languages. We will reply to you in the official language used in your e-mail.

I certainly did not use offensive language, did not attach anything to the email, and was not asking specific questions concerning personal or business cases.