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Old Oct 28, 2010 | 4:54 pm
  #1636  
Happy
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Join Date: Jul 2003
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Originally Posted by Stoughton
One nice thing (and maybe this was covered previously) was the personal acct being upgraded to the premier checking when linked to the business acct - gets me a free SD box at the branch as long as the acct is open.

Wholeprocess took 15 min and 1/2 of that was telling they guy about the Citi AA cards and gettig HIM set up on those
Yup. Our personal accounts were also upgraded to the premier checking when linked to the business account, though in order to be able to take advantage next year in case similar offer comes up, one must close these accounts as soon as possible. Therefore, those nice benefits would not be enjoyed / used for long if one wants miles more than freebies from the bank.

One important tidbit that I have not seen anyone posted. Our banker warned me NOT to close the business checking until 9 months up. She said for personal account, 6 months is required to keep the miles. However for business it is 9 months. She said she has seen people open business accounts for the $100 sign up bonus and lost it when they closed their business account before 9 months up.

Those who have done the business accounts earlier this year can verify whether it is 6 or 9 months to keep the accounts open in order not to lose the miles.

We did the account opening this afternoon. Only that it took much longer than 15 min... because the banker helping us was distracted...

What happened was, we went in and asked for the same banker who did our personal accounts in Sept. We were told she was with customer and would be with us shortly. Because last time no one at the branch knew how to do it and the branch manager was skeptical and almost not to let us open them despite the personal banker had called the marketing dept to verify the offer, so I really wanted to have the same person handling the business accounts.

Then we started seeing police officers coming in... Finally another banker helped us and she told us that Raquel, our previous banker, caught a "customer" trying to cash fraudulent checks and the cop was called. Since the interrogation was done in the cubicle right next to the one we sat, Meg, the other banker helping us was distracted. We overheard tht the "customer" confessed she was working as a gang member and the gang has already defrauded TD Bank... The banker who helped us was distracted by all these "excitements" and forgot to print me BOTH tracking papers, and then someone had to come in our cubicle to make a phone call. Afterward Meg found she lost one of the signature pages... So she went out to see if that person accidentally took it with her... I ended up signed it again.

And of course she had to go back and forth a few times to make photocopies, to fetch printed paper work, to deposit my $500 check.. Same process for spousal account, and by the time it is all done, it was well over 45 minutes.

However Meg was very nice and kept telling me she would give Raquel the credit despite I insisted she should have the credit because it was she who did all the work this time.

Then the bank manager wanted me to walk Meg through on Continental.com site to get the coupons so THEY can do this themselves before the expiration. I have to stress to them the coupon code is unique, they need to print one for each person who wants to open the account.

Last edited by Happy; Oct 28, 2010 at 5:03 pm
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