If I had the time and the vBulletin bulletin board software that powers FlyerTalk had all of the necessary capabilities, all information in the Hilton HHonors forum would be instantly accessible.

When I first became moderator of the Hilton HHonors forum, there were greater than 100 threads each on such destinations as Paris and Hawai’i — along with a plethora of complaints.

The amount of complaints has been drastically reduced ever since the entire Hilton HHonors forum underwent a massive consolidation, so we must be doing something right.

However, we are always open to suggestions on how to further improve the Hilton HHonors forum, and we are listening...