Try sitting in Chattanooga for 6 hours.... We were diverted (from Chicago) when we started to run on fumes, sat on the plane for 2 hours, they let us into the terminal, sat there for a while, loaded us back on, then sat on the tarmac until the crew timed out. Ground staff couldn't get a bus together, I missed my connection(s) to London, and now I am in JFK awaiting the 6.45 pm flight out after losing it last night at the rebooking counter in ATL.
Lots of misinformation, lack of information, and just plain insanity yesterday. They should have ordered up a bus out of TN at 4.30. I am exhausted (having flown MSP - ORD on Tuesday - juuusstt made the window into that wind which was one of the worst flights of my life) and I need to be in London. Thankfully I have friends in various cities and have crashed on couches (received no compensation in TN for hotel there or ATL).
Working on an average of 3 hours of sleep and havent had a square meal since Sunday brunch. One sleeping pill and hopefully I can survive the crappy 757 flight tonight by being passed out.