FlyerTalk Forums - View Single Post - Revised Star Alliance Lounge Access Rules (Updated 2010)

Oct 28, 2010, 9:12 am

#90

UAPremExecflyer

Suspended

Join Date: Jun 2001

Location: DCA or IAD (originally DUB)

Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold

Posts: 7,657

Quote:

Originally Posted by calvink669

This happened to me a few years ago in while transiting through LHR.

I was flying ORD-LHR on UA and then LHR to SVQ on a non *A airline.

I had a RCC membership that I paid for, however they refused to let me into the RCC in LHR because I didn't have a departing *A ticket for that day.

I could see if I only had my *G status to fall back on, but I owned a RCC membership.

Needless to say I never renewed my membership. Terrible Customer Service if you ask me.

CK

There is no RCC at LHR. It's a *A lounge. If you're on a non *A flight, you have no access to the lounge. Your RCC membership doesn't work you in this case. Nothing to do with CS. Lounge rules are what they are. If you want access, make sure you qualify.