Location: ORD
Status: President's
Reserved: Full-size
Offered: Lincoln Town Car
Elected down grade: Saturn Vue

So, I flew into ORD last night after the delays. They had me in the Town Car, but that car is just way too big. I asked for something different and the Vue is all that they would offer me. In my opinion, it a multi level down grade. Cloth seats, no power to pass cars on the highway, no XM/Sirius, etc...

I should have gone back to ask for something different, but it as 9:30pm and I was already 3 hours late for a dinner meeting.

Live and learn...