Originally Posted by
rbc100
I opened my account at a branch bank as required for Business accounts and have a tracking code for my apporoval. I am going to call the supervisor back who left me a voice mail I was rejected and see if I can get relief there and will try secure email route after that.rbc100
It would make sense to me to go back to the branch and bring every piece of paper and every name of CSR you have.
Originally Posted by
Mabuk dan gila
What was the specific reason cited as to why you were denied??? If they have investigated it and cited a specific reason for denying you, your recourse is to examine the reason given, against the terms of the offer and see which one of you is correct.
Get THE reason... yes, this could work... although I have seen promotions where, when you answer requirement A, they throw B at you, and when you answer B they throw C at you, and so on. Not that I think this one is like that, but I just know I have seen it. At the very least, such a tactic--intentional or otherwise--could throw off the customer and nothing is ever gained when he/she simply gives up.