I am reporting on a glitch with some new online accounts I have run into.

This morning I checked my email to find a message from Chase telling me that 2 small deposits were made in my external account and that I could now go on chase.com and enter these to activate my new checking acct.

It told me the steps and so I tried, having just seen those two small amounts yesterday. (interestingly, I find Citi and Chase both put in and promptly take back the two deposits... ING just gives them to you when they do this.)

I logged into Chase.com and the tab/selection the email told me about was not there. I looked everywhere. I then called Chase and got put through to the online team at 877 242 7372

30 mins on the tel and me wife being upset that I was missing breakfast with the kids, and the CSR told me of a different way to try to get in, but that failed as well.

I called back just now and ended up with a supervisor who told me there has in fact been a big glitch with many online accounts. He added my name to the list and said to try again in a couple days.

He assured me this will not affect any reward or bonus, and that yes, my account was still opened (in my case, Oct 21) but that all I needed to do was to activate it.

I thought I would share this in case anyone else here is having a similar problem. Not to worry.

MM

Honey? is the coffee still warm?