Originally Posted by
sixtisbest
Hi Gary and Per,
firstly I would like to explain that I really appreciate that you help customers here in an open form. This is really surprising to me as I am not used to that from the German customer service from Sixt.
As I could see that even for foreign countries you are able to help, here is my question.
you are stating in your post that the new price system includes up to 15% discount for platinum and up to 20% for diamonds on the internet rate.
Can you give me any example, be it weekend, extended weekend or a whole week, where this is or ever has been true for rentals in Germany?
the experience since April is that Platinum get 10% and Diamond 15%, sometimes a bit less - depending on the booking situation, which is understandable to me.
However, I would like to understand why there is not a single opportunity to get 15% for platinum/20% for diamond.
Kind regards
The retail prices do flucturate according to the market. This is the key difference between the old and new discount structure. On the old system you would always obtain a set price. Now we can offer the best price.
I have contacted colleagues to check where the maximum discounts are available and will report back when I have received the information.